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Installer does nothing


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#1 jsampson45

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Posted 19 July 2019 - 11:50 AM

I am trying to install a commentary - John Gill's. I can select it in the downloader but it makes no progress downloading it. Can I get advice on this here?

I am running Windows 10 64-bit with E-Sword 11.2.2

Regards

John Sampson



#2 Tj Higgins

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Posted 19 July 2019 - 12:22 PM

I am trying to install a commentary - John Gill's. I can select it in the downloader but it makes no progress downloading it. Can I get advice on this here?

I am running Windows 10 64-bit with E-Sword 11.2.2

Regards

John Sampson

In the download window click download on the menu to open the download menu and then click start



#3 leebird2016

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Posted 15 November 2019 - 07:11 PM

i cant get it to work also.. u ask people on fb they just get smart with u and give u no help



#4 APsit190

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Posted 15 November 2019 - 08:16 PM

i cant get it to work also.. u ask people on fb they just get smart with u and give u no help

Go to your Download folder in Windows File Explorer, and (double) click on the installer file you downloaded.



#5 jacbat

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Posted 17 December 2019 - 08:30 AM

I have gone to the downloading screen and double clicked the module (Bible Illustrations) but it is listed in red and will not respond in any way.  I downloaded another module and it worked fine.  



#6 Tj Higgins

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Posted 17 December 2019 - 01:42 PM

I have gone to the downloading screen and double clicked the module (Bible Illustrations) but it is listed in red and will not respond in any way.  I downloaded another module and it worked fine.  

You need to have the newest version of e-Sword installed which is version 12 in order for the downloads to download



#7 jacbat

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Posted 18 December 2019 - 07:46 AM

I have downloaded 12.1 and it didn't change a thing.  still listed in red print and does NOTHING when I double click on it.  I have downloaded many modules before with no problem. this one just doesn't work.



#8 jacbat

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Posted 18 December 2019 - 08:18 AM

I have downloaded e-sword 12.1.0 and it didn't  help.  I thought 12.1 was supposed to take care of the AMG downloads.  I disabled my virus program - no difference. don't know what to try next.



#9 JPG

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Posted 18 December 2019 - 08:42 AM

Are any other downloads in red?

 

Please verify your e-Sword version from the Help -> About menu

 

A screen shot of the downloads window might also help track the problem.



#10 jacbat

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Posted 19 December 2019 - 11:52 AM

It's resolved.   I downloaded the new (12.1) version but when i installed it, i didn't shut down E-sword so nothing changed.  that was the purpose of the change- so it would allow AMG downloads.  When something is listed in red-tht means it's a version problem.  I always have to learn everything the hard way.  Thanks for the help!






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