Josh, I cannot fix this problem on my own. Does E-sword have a tech support dept that can remote in to my pc and restore the notes? If not is there an outside firm that would do this?
Robert
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30 January 2013 - 01:49 PM
Josh, I cannot fix this problem on my own. Does E-sword have a tech support dept that can remote in to my pc and restore the notes? If not is there an outside firm that would do this?
Robert
29 January 2013 - 11:13 AM
Hello Josh, does your organization have a tech support person that I can speak with over the phone? I am willing to pay.
I will tell you how this happened. I was trying to copy all my topic notes from the last 3 years into dropbox, which is well beyond my pc abilities. I think I went into the esword files in My documents. When I tried to open the files it asked which program I want to use, I chose Word. I opened them in Word and it was not readable, just a bunch of garbled letters. So I deleted that Word file. The next day I went in to esword and all my previous topic notes were gone. I have tried to fix it on my own, to no avail...