L W Doss

I keep getting this error when i try to download bibles or commentaries, and now I am trying to do a fresh install, deleting the program folder, files in my documents, deleting reg entries using both CCleaner and Eusing reg cleaner -- after I finished I reinstalled 1010 fresh but my old font and background config is still there, and I can't find the location of this file.

When I asked e-sword support about the initial problem they said it was my firewall - but that is not the problem. I installed e-sword 1010 with no problem and was able to connect successfully on a back up laptop.
I can still manually install older downloaded content but anything new is not available to me

Any Ideas on reparing this? I would appreciate any helpful suggestions

Lew