2 replies to this topic

[rcravy]

When we are working on an RTF file for conversion to an e-Sword 10 module, we occasionally get the following error message after deleting a hard return in the RTF file then saving our work: "Unknown format (1-243d)" along with a "tx4ole20" notice. Does anyone recognize this error, know what causes it, or how to work around it. Sometime Tooltip crashes after the error, other times it only freezes for a few seconds then allows us to continue working.

[Katoog]

Can you open the RTF with Wordpad of Windows?

Save it with Wordpad under another name.. How big is the RTF? What is the type of module that you want to covert?

Try again with Tooptip.

Edited by Katoog, 09 July 2015 - 06:50 AM.

[BH.]

These kinds of errors are generated by the underlying text display engine, which is the same one as used by e-Sword for Windows.  It is usually caused by a single error in the file, which is hard to characterize.  It is frustrating when you can't save your work.  There are several things to try.  First, try saving it in Tooltip using the "Text Control" file type.  Execute menus File+Save As, and change the file type to "Text Control".  This may preserve your work while you isolate the actual location of the problem which can take some time.

 

To locate the the problem, Select half the file and execute menus File+Save Selection, and try saving that portion of the file.  If that continues to give you the error, then select the other half of the file and try saving that selection.  If that works, then you know the issue is in the other half.  Then you start saving selections in the bad half until you narrow it down to usually a single paragraph.  Delete that paragraph and try saving the whole file.  If you can save it,  then reopen the file and put back the data you deleted, preferably not by copy and paste as that my bring the error back into the file. 

 

This error can be a pain, but often there is hope that the problem will be resolved.  I just went through that battle myself on a large project, and it can be frustrating.  Hopefully saving the file in the "Text Control" format will preserve your work and lower your frustration until you figure out the problem location in the file.